Privacy policy

Privacy Policy

This Privacy Policy describes how Oliver Knots collects, uses, and protects your personal information when you visit or make a purchase from our store.

Information We Collect

When you place an order, we may collect information such as:

  • Your name
  • Email address
  • Shipping address
  • Billing address
  • Payment information
  • Order details
  • Contact information

This information is collected so we can process your order, ship your item, and provide customer support.

How We Use Your Information

We use your personal information to:

  • Process and fulfil your order
  • Contact you about your purchase
  • Provide customer support
  • Send order confirmations and updates
  • Improve our store and customer experience
  • Prevent fraud or misuse of our website

Sharing Your Information

We do not sell your personal information.

Your information may be shared only with trusted third parties when necessary, such as:

  • Payment processors
  • Shipping providers
  • Shopify and store-related services
  • Legal authorities if required by law

Email Communication

We may contact you by email about your order or customer service request.

Marketing emails will only be sent if you have agreed to receive them. You can unsubscribe at any time.

Your Rights

You may contact us to request access, correction, or deletion of your personal information, where applicable.

For privacy questions, contact:

oliver.knots@outlook.com